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| TESTIMONIALS |
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"It has been such a pleasure to work with Sherry and the ladies at Ma'am Housekeeping Services. I have two boys, spend sixty to eighty hours a week on my teaching and have church commitments on Sunday. Any time left was spent on all it takes to keep a house running. I was becoming exhausted and overwhelmed. Now having a clean house for the weekend has totally lifted my spirits. I feel I have a life on the weekend. Whenever I have had occasion to see the ladies, they have been so pleasant and receptive to any special requests I have made. Having help is new to me and the whole experience has been uplifting.
Dick and Pam Walton
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| Who is Handy Ma'am Housekeeping? |
Handy Ma'am Housekeeping Services is a locally owned company doing business only in Maine. Our "Clean Team" managers have over 25 years experience in home cleaning. We are dedicated to achieving and providing you with the highest quality residential cleaning and housekeeping services available.
| Is there a difference between cleaning and housekeeping? |
Yes. Cleaning is the work activity necessary to achieve and maintain the desired appearance in your home. This includes vacuuming, dusting, polishing, washing floors, etc.
Housekeeping is the other chores required to keep your household running smoothly. Examples are ironing, making beds, doing dishes and laundry, running errands and even more.
Your Clean Team will do it all!
Every Clean Team member is selected, screened and trained by us. Clean Team members work exclusively for Handy Ma'am Housekeeping, they are NOT subcontractors. Each is bonded and insured, for your protection and peace of mind. We provide workers compensation insurance and pay all federal and state taxes for our employees assuring you of full tax compliance.
| How many people clean my house? |
A minimum of two Clean Team members will be at your home during cleaning, unless special arrangements are made. This team approach provides; increased security for you and your Clean Team, maximizes productivity for on time completion of work, and establishes a superior check and verification process assuring a job well done.
| Do I have to be at home when cleaning or housekeeping is done? |
No. Knowing you have a busy schedule it is not necessary for you to be home. In fact most of our clients prefer to have cleaning done when they are at work or away from the home. Arrangements can be made to supply us with a key for access which will be coded and locked safely away if you choose.
| What if I have a special cleaning or housekeeping need? |
We will do our very best to meet your special requirements. A qualified customer service representative is available during general office hours to assist you in these matters. You can also leave any special instructions for your Clean Team on a Special Instructions Form provided for you.
Nothing. All cleaning material and equipment is supplied by Handy Ma'am Housekeeping Services, and brought to your home by your Clean Team. If you have a favorite cleaning product that you wish to provide we will be happy to use it.
| Can I count on you being on time? |
We pride ourselves in being on time. We do give our Clean Teams a 30 minute window to guard against unforeseen difficulties. You will be advised immediately of any changes necessary in your scheduled appointment time.
| Is there a contract required? |
No there is not. Handy Ma'am Housekeeping Services will work hard to make all customers long term customers. We feel the high quality of service and our reliability along with your satisfaction will provide us with all we need for an ongoing relationship without a contract. If you should decide to use us on a regular basis we will schedule your home visits in advance to assure you of continuity of service. If you wish to reschedule or cancel a visit simply call the office 24 hours before your scheduled appointment time.
We are not the lowest priced or the most expensive. There are several possibilities and programs available. Weekly, bi-weekly, seasonally, special occasion, and new construction. When your cleaning requirements and a time required is established, we will be able to determine your cost. We believe that, based on what we do and how we do it, we offer a real value.
Payment is due at the time of cleaning. You may leave a check or cash for your Clean Team if you will not be at home, or pay by credit card with prior arrangements.
You can count on us to maintain our high quality of every cleaning. If for some reason you should have a question or problem with something that was done, call the office immediately. We will take care of whatever is in question ASAP. Your satisfaction is guaranteed.
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